Monday, January 20, 2014

Final notification: Email password expiration

NetworkSolutions 1-866-866-7920


Dear Email User,

In 1 day, your Network Solutions email passwords will expire, resulting in an interruption of your email service.  

If you or your administrator has reset your password within the last 10 days, no action is required. However, if you have not changed your password, please take the following actions:

If you are an administrator of multiple email accounts:

Please update your email box passwords from your Network Solutions Account Manager account.

  • Log into Network Solutions account manager by going to networksolutions.com and clicking “Manage Account”.
  • Once Logged in, click “My Email” to see a list of your current Mailboxes.
  • Click “Manage”.  Scroll towards to the bottom of the page and you’ll see a “Manage Email Name and Password” Section.
  • Enter your new password and click “Save Changes”

Please update the passwords on your users’ accounts using the same method listed above or ask your users to reset their passwords individually by doing the following:

  • Going to webmail by typing "mail.domain.com" in their browser, where "domain.com" is your domain
  • Entering the user name and expired password
  • On the following screen the user will be able to update their password
  • Once the password has been updated, they will have full access to their email

If you are an email user, please take the following steps:

  • Go to webmail by typing "mail.domain.com" in your browser, where "domain.com" is your domain
  • Enter your user name and expired password
  • On the following screen you will be able to update your password
  • Once your password has been updated, you will have full access to your email

Please note that your new passwords will need to meet the following requirements:

  • 8-14 characters
  • 1 upper case letter
  • 1 lower case letter
  • 1 number
  • 1 special character such as ! @ # $ % ^ & *

If you are using email software such as Microsoft® Outlook® or a mobile device, you will need to update your password there as well.  Contact your software or device provider if you need assistance.

For questions regarding your password change, please contact customer support at 1-866-866-7920.

Thank you,
Network Solutions Customer Service


Please do not reply to this email. Replying to this email will not secure your services. Please click here to unsubscribe. Please note that unsubscribing from our marketing emails will not affect important transactional correspondence such as administrative and renewal notices related to your account. Please review our Privacy Notice for any questions related thereto and please see our Services Agreement for the terms and conditions governing Network Solutions products and services.

©2014 by Network Solutions, LLC. All rights reserved. 12808 Gran Bay Parkway, West | Jacksonville, FL 32258
Network Solutions is a Web.com Group, Inc. company.

Tuesday, January 7, 2014

Action Required: Email Password Expiration

NetworkSolutions 1-866-866-7920


Dear Email User,

In 10 days, your Network Solutions email passwords will expire, resulting in an interruption of your email service.   

If you or your administrator has reset your password within the last 5 days, no action is required. However, if you have not changed your password, please take the following actions:

If you are an administrator of multiple email accounts:

Please update your email box passwords from your Network Solutions Account Manager account.

  • Log into Network Solutions account manager by going to networksolutions.com and clicking “Manage Account”.
  • Once Logged in, click “My Email” to see a list of your current Mailboxes.
  • Click “Manage”.  Scroll towards to the bottom of the page and you’ll see a “Manage Email Name and Password” Section.
  • Enter your new password and click “Save Changes”

Please update the passwords on your users’ accounts using the same method listed above or ask your users to reset their passwords individually by doing the following:

  • Going to webmail by typing "mail.domain.com" in their browser, where "domain.com" is your domain
  • Entering the user name and expired password
  • On the following screen the user will be able to update their password
  • Once the password has been updated, they will have full access to their email

If you are an email user, please take the following steps:

  • Go to webmail by typing "mail.domain.com" in your browser, where "domain.com" is your domain
  • Enter your user name and expired password
  • On the following screen you will be able to update your password
  • Once your password has been updated, you will have full access to your email

Please note that your new passwords will need to meet the following requirements:

  • 8-14 characters
  • 1 upper case letter
  • 1 lower case letter
  • 1 number
  • 1 special character such as ! @ # $ % ^ & *

If you are using email software such as Microsoft® Outlook® or a mobile device, you will need to update your password there as well.  Contact your software or device provider if you need assistance.

For questions regarding your password change, please contact customer support at 1-866-866-7920.

Thank you,
Network Solutions Customer Service


Please do not reply to this email. Replying to this email will not secure your services. Please click here to unsubscribe. Please note that unsubscribing from our marketing emails, will not affect important transactional correspondence such as administrative and renewal notices related to your account. Please review our Privacy Notice for any questions related thereto. Service Agreement

©2014 by Network Solutions, LLC. All rights reserved. 12808 Gran Bay Parkway, West | Jacksonville, FL 32258
Network Solutions is a Web.com Group, Inc. company.